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PostPosted: Wed 17 Dec 2014 20:10 pm 
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As of 2015 there will be a new Hornby Hobbies Club, which seems to be replacing the individual brand clubs.

http://www.airfix.com/newclub

Info from the website;

What is the new name?
The club will be called the Hornby Hobbies Club – consisting of Airfix, Corgi, Hornby and Scalextric (online).

Will it still be a branded Club?
Yes, the added benefit will be discount for attractions across the Hornby Hobbies brands.

How many magazines we will receive?
There will be 3 brand specific club magazines and 1 winter magazine; written by Hornby Hobbies staff, interviews with the designers, and sneak peeks on pre-production models, updates on the design process from ideas to implementation.

What’s the membership options?
There are 2 options – Postal or Download. Both will include a £20 voucher for use on exclusive club models and 10% discount for your brand which can be spent online or over the phone.

Will there be any new stuff?
An exciting junior section with competitions, games and a complete section for younger members.
A dedicated online area for club members to enjoy exclusive access to pre-order, forums and site-wide club discounts.

Will flying hours remain for Airfix?
There will be no changes to the flying hours incentive

Postage to ROW and EU:
Please see postage prices - http://www.hornby.com/delivery

Is the club management changing?
Yes, now all of your questions will be handled by dedicated Hornby Hobbies staff who have direct access to advice from our website developers, customer service team, and product development teams.

More details will be announced soon, but if you have any questions please email our Clubs Helpdesk at newclubs@hornby.com

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 Post subject: Re: Hornby Hobbies Club.
PostPosted: Wed 17 Dec 2014 20:14 pm 
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I sent some questions off and finally received an answer of sorts, which didn't exactly clear anything up except there will be a worldwide postal option. So 5 quid to get a badge and membership card in the UK, 10 quid in Europe and 12 quid for the rest of the world. It does not clarify if the Mags are print copy, but I suspect they will be download only.

Quote:
Hi,
as an existing member of the Airfix Club (from when it was formed after the Hornby takeover) I have a few questions.

1). We were promised 3 Club magazines per year (down from 4), so far in 2013 I have only received one magazine. Will I receive any others and what is Hornby planning on doing to compensate me for the failure to fulfill their promises.

2). There seem to be 2 club options, postal and download, will both options be available to overseas members?

3). Is it possible to opt for the club kit or the voucher, or is it only the voucher which comes with membership?

4). Will the club GBP20 voucher come with free shipping? At the moment I opt for the full download membership with kit which is sent inclusive of the cost of membership. If there is a voucher does this mean I have to pay for overseas shipping the kit I choose, which at the current rate is GBP45 to Cyprus (which is in Europe and a member of the EU - by contrast Australia on the other side of the planet only costs GBP30!).

5). Will the club exclusives be available for ordering via a form in the club magazines? Will this form still have the reduced overseas postage rate of GBP7 for European members and GBP11.50 for the rest of the world members? Or will the only way to order them be through the website and subject to the standard overseas postal costs?

6). Will the current Airfix Flying Hours scheme continue? Will the redemption rates and postage costs be the same?

7) Is there only one club (& magazine) to cover all the brands, or will there be a separate Club and Magazine for each brand?

8). Will there be exclusive Club kits available only to club members? Not website & Club exclusives combined - which affects how collectable and exclusive the kits are.

9). Does Hornby guarantee never to sell the club kits to retailers at knock down prices like they did this year thereby devaluing their collectable value, this "mistake" severely knocked the trust members had in the Hornby administration!

I look forward to hearing from the new club with some informative answers.


Quote:
Please see below for more information on what the new membership has to offer, the winter special addition magazine is due to be realised this month, the club kits that are available to members will receive them at the discounted prices.

Our new memberships will include:

• 3 magazines and a Winter special edition
• £20 voucher to spend on exclusive club models
• 10% discount on club branded items
• Discounted entry to various UK attractions
• Club badge and Membership card – postal only
• Online exclusive club pre-order
• Club exclusive forums
• Competitions including chance to win entry to events and brilliant prizes!
• Sneak peeks with the development teams
• Junior section with competitions

The new prices are for: UK: EU: ROW:
£20 Postal £25 Postal £27 Postal
£15 Download £15 Download £15 Download

Kind regards
Hornby Hobbies Club

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 Post subject: Re: Hornby Hobbies Club.
PostPosted: Wed 17 Dec 2014 20:31 pm 
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The discount into UK attractions is no good without a club membership card. I had to show mine when using the voucher at the FAAM this year.
They didn't answer your pointed questions did they?

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 Post subject: Re: Hornby Hobbies Club.
PostPosted: Wed 17 Dec 2014 20:56 pm 
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Very underwhelming :roll:

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 Post subject: Re: Hornby Hobbies Club.
PostPosted: Wed 17 Dec 2014 21:03 pm 
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"There will be 3 brand specific club magazines and 1 winter magazine; written by Hornby Hobbies staff, interviews with the designers, and sneak peeks on pre-production models, updates on the design process from ideas to implementation."

Not sure how to read this?
Does it mean 3 magazines PER stream? (Airfix, Corgi, etc)? I guess so as there are 4 main brands.

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 Post subject: Re: Hornby Hobbies Club.
PostPosted: Wed 17 Dec 2014 21:17 pm 
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It's my birthday in two weeks time and I wonder if I will ever get an Airfix Birthday card and associated discount. Not had one up to now and seeing as my Club membership expires soon, it is my last chance as I won't be renewing it. :evil:

Dave

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 Post subject: Re: Hornby Hobbies Club.
PostPosted: Wed 17 Dec 2014 21:28 pm 
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DaveCov wrote:
It's my birthday in two weeks time and I wonder if I will ever get an Airfix Birthday card and associated discount. Not had one up to now and seeing as my Club membership expires soon, it is my last chance as I won't be renewing it. :evil:

Dave


Don't you think it is worth renewing on the £15 option if you get a £20 voucher to spend on a site you are fairly likely to by stuff from anyway, as well as the usual 10% discount?

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 Post subject: Re: Hornby Hobbies Club.
PostPosted: Wed 17 Dec 2014 21:44 pm 
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No point, David, seeing as there are very few models on their site that I actually want. I don't normally buy anything from their website anyway and the only exceptions being when they have a mass clearout. For the kits that are forty-fifty years old I try to get the original boxings wherever possible because the mouldings are much better.

On top of that, there are not exactly a million attractions up here in Scotland that I can get a discount on entrance fees for! Finally, in the last 10 years I have only used Flying Hours once.

Thinking about it, I don't really know why I was a Club member, apart from a sense of loyalty.

Dave

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 Post subject: Re: Hornby Hobbies Club.
PostPosted: Wed 17 Dec 2014 23:09 pm 
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As I have read things, the voucher is for spending on specific kits that they are going to nominate. I have not read that the voucher is for spending on ANY kits that one wants from the entire airfix rainge.

As things stand I plan to send off my remaining tokens for one more kit in January as I am still a member until February on the card I now have, but have no plan to renew unless the offer of the club is slightly better explained for us.


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 Post subject: Re: Hornby Hobbies Club.
PostPosted: Thu 18 Dec 2014 00:04 am 
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Hmmm, the "new" club is not sounding that enticing :( and I have well over 100 hours to redeem as well, and my current membership is over in less then a month :?

Sounds like will have to look at the list of new releases and decide from there, as new releases are less likely to get discounted, so are most likely the best Flying Hour selections :)

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 Post subject: Re: Hornby Hobbies Club.
PostPosted: Thu 18 Dec 2014 00:13 am 
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If the voucher can only be used on "specific kits" which airfix/hornby mark then the club seems like a bad idea.
If I can understand the "bean counter" logic behind this then I can see these kits being rubbish and old or of little interest for serious modellers.
I'm holding off joining until we know what will happen with the vouchers and "so-called exclusive kits"

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 Post subject: Re: Hornby Hobbies Club.
PostPosted: Thu 18 Dec 2014 00:15 am 
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I didn't renew my membership for 2014 because the club kit wasn't of interest to me and the magazine has never to my mind contained any worthwhile articles.

If I understand correctly for 2015 I can pay £20 and get a badge and a £20 voucher which I can spend against only Club exclusive kits, presumably at retail prices. Airfix have recently demonstrated that Club kits aren't exclusive anymore and when it suits them can be sold at a discount to all. The flying hour scheme should still have some potential benefit but at £2.95 postage PER KIT when the Royal Mail rate for a quite large parcel is only £2.80 sounds like a rip off.

I think I will decline the 2015 offer and wait for the next last chance/black Friday/firesale/Hobbycraft bargains, or wait a bit longer and buy the same kits at half the price from a trader at a show.

If any AMSIG members would my like Flying Hours please PM.

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 Post subject: Re: Hornby Hobbies Club.
PostPosted: Thu 18 Dec 2014 08:48 am 
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I also have the same opinion as others expressed here. At present, based upon the information given, I shall look to redeem my flying hours next month and not renew.

I sent them an email asking about the discount at the visitor centre - the 20% discount that we have received has previously made the membership worthwhile.

I did get a reply - probably around the same time as Richard got his reply - guess what my reply was? more or less identical to his - just the same standard response without bothering to actually answer the question. The fact that have stated that you only get a membership card if you buy the postal version very much suggests that this benefit is disappearing.


Derek


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 Post subject: Re: Hornby Hobbies Club.
PostPosted: Thu 18 Dec 2014 15:27 pm 
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DaveCov wrote:
It's my birthday in two weeks time and I wonder if I will ever get an Airfix Birthday card and associated discount. Not had one up to now and seeing as my Club membership expires soon, it is my last chance as I won't be renewing it. :evil:

Dave


It's my birthday new week and I got my Airfix Birthday Card with 15% discount code today :Hug:
Thinking back to the discussions in the past about people getting, or not getting a birthday card, I am sure I saw a common pattern and did post my theory ...

IRRC, the people who were getting the cards were fairly new Club Members, and the ones who were not had been members for years. I think it is very possible - and likely probable that Airfix updated their membership database and transferred the details from the old one to the new one, and certain information, such as DOB was either not entered, not transferred over, or got transferred in a different format and so no longer recognised; but newer members got THEIR DOB entered directly into the new database, along with all the other details.
Has anyone who does not get a card actually spoken to Airfix and checked if they have a valid DOB entry on their membership details?

PS. The card this year is the Hawker Typhoon :)

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 Post subject: Re: Hornby Hobbies Club.
PostPosted: Tue 23 Dec 2014 05:56 am 
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At a quick glance, I can't see it working for us antipodeans. £15.00 to join for a £20.00 voucher which will cost me £30.00 to post directly or £4.98 to my mate who will then spend +/- £15.00 to post it to me. Unless its a helluva good & totally must have club only kit, I'd be far better going thru eHattons or even Hannants who will doubtless undercut Airfixs price & charge me a huge amount less post, from Hannants I can probably slip a couple of sheets of decals into the parcel for no extra postage. I kinda know which way I'll be going, pity though, I did sort of enjoy the inclusiveness of it, never did get to use my Airfix points, problem, too late now I reckon. :(
Steve.

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 Post subject: Re: Hornby Hobbies Club.
PostPosted: Tue 23 Dec 2014 07:53 am 
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Steve.. It was a pointless exercise being a 'club' member here in NZ under the old scheme even less so under the proposed scheme.

I joined for 12 months back when they had the under the red star club kit would have been cheaper here in NZ to have bought the 3 kits separately then bought a decal sheet (assuming you want to build models rather than collect kits).

It's obviously far too costly for Hornby to run membership clubs separately hence the amalgamation it'll end up being wound down. Far more cost effective to engender brand loyalty via social media and the odd offer or competition.

Just the reality of business in the modern era..

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 Post subject: Re: Hornby Hobbies Club.
PostPosted: Tue 23 Dec 2014 09:24 am 
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You're right John, I first joined when they had the FAA set , 2010 I think, then I had another lash with the Red Stars set, I did use that time to get some Club kits that a mate brought out for me, sort of made it worth while. The Operation Torch set kind of underwhelmed me so I passed & other than redeeming airpoints, can't see why I would again. I'll maybe just look to swap airpoints with folk on here for some bits & pieces I might want out of their spares boxes, now theres an idea.:)
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 Post subject: Re: Hornby Hobbies Club.
PostPosted: Tue 23 Dec 2014 09:55 am 
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Hi Mop,

I think your theory on DoB not being on file is right. Having been in the club since the beginning I was also not receiving a birthday card or discount voucher. When I called them it was simply that they had no record of DoB (I can't remember if the original club asked for this). So now I get my card every October, normally before the family give me theirs!


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 Post subject: Re: Hornby Hobbies Club.
PostPosted: Tue 30 Dec 2014 11:08 am 
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Has anyone joined the new Club since the change occurred? My membership is up in around a week or so :)

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 Post subject: Re: Hornby Hobbies Club.
PostPosted: Tue 30 Dec 2014 11:08 am 
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Btw, Any mention of catalogs when joining? It seems you no longer get one (based on the info posted) :(

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